How can I speak to a Cooks representative?
If you need immediate assistance, please give us a call at 651.228.1333 during these hours:
- Monday — Friday, 10 AM — 5 PM
- Saturday, 10 AM — 5 PM
- Sunday, 12 PM — 5 PM
We want to make sure you Love, with a capital "L", your kitchen equipment and Cooking Class experience. Read the product return and class cancellation policy details here so we can do our best to help you.
Are all the products you carry in-stores available online?
Our website features our top products and highlights a wide variety of culinary equipment. To see our full assortment, please visit one of our retail locations. You can also give us a call at 651.228.1333 and press 1. We’re happy to answer your questions and ship products to you if it is an item we stock.
How do I track my package?
Within 3 business days (Monday — Friday) of placing your order, you will receive a tracking number via email. You can use this number to track your shipment. If you have any questions about shipping or tracking of your product after your order has been placed please email us at: [email protected]
What kind of shipping do you offer?
We currently offer UPS Ground Standard Shipping (4-7 business days). All shipments going to an Army Post Office (APO), a Fleet Post Office (FPO) or any U.S. Territories: Allow two weeks for delivery.
Where are your stores located?
We have you covered across the Twin Cities. Click here to find a Cooks of Crocus Hill near you.
Where can I find parking and driving information to your locations?
Need information on how to find us, and where to park? Simply click here to find all the details.
Where can I learn more about your cooking classes?
Where can I learn more about your private and corporate culinary events?
Where can I learn more about your Crop Shares?
Where can I learn more about Bellecour Bakery at Cooks?