Careers
Cooks of Crocus Hill is built around the philosophy that everyone in the organization shares in the experience of growing a company. We wouldn’t be as successful as we are today if we didn’t allow our employees to have a voice in what we do. That’s why we foster an environment where everyone is encouraged to speak their minds and get involved.
We’re a small organization, much like a tight-knit family and we’re always evolving. We are continually looking to add new, qualified members to our team, whether it’s class assistants for our cooking schools, barista/sales associates in our stores, or a new member for our administrative team. We look forward to hearing from you.
Current Open Positions
Retail Sales Associate
At Cooks, we believe that Life Happens in the Kitchen. Our retail stores and cooking schools are filled with tools, gadgets, coffee and kitchen advice offering guests culinary experiences while visiting us and at home.
We’re looking for outgoing, personable team members to join our Baristas and Sales positions.
Job Duties and Responsibilities
- Contribute towards the achievement of daily retail sales goals.
- Remain informed about the products and services that we offer and enthusiastically share genuine knowledge with our guests.
- Complete inventory control processes including stocking shelves, completing any stock or inventory counts as requested.
- Model industry leading levels of exemplary guest service.
- Operate a Point of Sale System (POS) for all guest purchases.
- Prepare high quality, hand crafted coffee and tea beverages.
- Adhere to standard operations procedures to ensure the smooth flow of store operations.
- Ensure merchandise stock levels and merchandise presentations meet our visual standards.
- Execute additional projects as assigned by the store management team.
Required Skills
- Ability to communicate positively and work cooperatively with all team members and guests.
- Ability to move about the store; assisting guests before they ask for help and retrieving merchandise from back stock areas.
- Ability to retrieve and replenish merchandise.
- Ability to make hand crafted coffee/tea beverages.
- Ability to work a minimum of 15 hours a week.
- Ability to operate a computer/point of sale (POS) system, espresso machine to accomplish work.
- Ability to lift and/or move merchandise weighing up to 35 lbs.
- Ability to remain positive in a high volume sales environment.
- Possession of high levels of culinary curiosity and/or experience.
Experience and Required Qualifications
- 1 year of retail sales and customer service experience preferred.
- 1 year of coffee barista preferred.
- Proficient in point of sale (POS) systems.
Cooks of Crocus Hill Shared Values
- Positivity; energy, attitude, outlook, relationships, leadership
- Speaking our truth, hearing the truth from others, without blame or judgment
- Gaining efficiency, so we can take on something new
- Holding each other accountable to our commitments
- Working for the betterment of Cooks
- Ethical behavior being critical to our success
- Respecting each other as people
- Asking questions to gain understanding or clarity
Pay and Benefits
- $16.00 per hour plus tips
- 30% discount on retail products, exclusions apply
- Monthly Sales Incentive
- Cooking class attendance/audit free
- Vendor Incentives
- Training Rewards
- One coffee per shift to enjoy
This job description represents a summary of the job, not an exhaustive or comprehensive list of all possible responsibilities, tasks, and duties.
Cooks of Crocus Hill provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial, state, or local requirements.
Cooking School Assistant
At Cooks of Crocus Hill, we believe that Life Happens in the Kitchen. Our retail stores and cooking schools are filled with cooking tools, kitchen gadgets, cookware, cafe beverages and kitchen advice offering guests an immersive experience while visiting us and at home.
We’re looking for outgoing, personable team members to join our cooking schools as a Cooking School Assistant.
Job Duties and Responsibilities
- Assist in setting kitchens, dining spaces and preparing bar service for classes and events
- Assist in food preparation as delegated by chef instructor
- Assist in clean up after classes and events
- Deliver high level, positive guest experiences and hospitality with class and event participants
- Complete all shift tasks including cleaning and organizing
- Work with efficiency and speed
- Adhere to standard operating procedures to ensure a smooth flow of kitchen operations
- Share knowledge of retail products and kitchen equipment for cross-selling and customer eduction/interest
- Read recipes and class timeline/event orders to understand the sequencing of the experience and menu flow
- Assist Chef Instructor with menu preparation and plating
- Provide tableside service during dining to guests
- Demonstrate working knowledge of all equipment in the schools
- Assist Cooking School Lead Assistant in various duties including restocking the bar, spices, pantry and resetting the space for the next experience.
Required Skills
- Ability to communicate positively and work cooperatively with all team members and guests
- Ability to move about the kitchens with efficiency
- Ability to retrieve and reset kitchen equipment, pantry and bar ingredients.
- Ability to collaborate with others
- Ability to take initiative, direction and feedback
- Ability to multitask
- Possess high levels of culinary curiosity
- Possess knowledge of food and beverage preparation, service and techniques
- Strong customer service skills
- Ability to pour wine, beer and non-alcoholic beverages
- Ability to clean up kitchen and dining areas including floors after a cooking experience
- Ability to lift and/or move up to 30 lb.
- Ability to be on your feet for 3-5 hours
- Available 10 – 38 hours per week
- Ability to work evenings and weekends
Experience and Required Qualifications
- 1 year of cooking or food related experience, preferred
- Experience with safe food handling, preferred
- Experience with customer service, preferred
Cooks of Crocus Hill Shared Values
- Positivity; energy, attitude, outlook, relationships, leadership
- Speaking our truth, hearing the truth from others, without blame or judgment
- Gaining efficiency, so we can take on something new
- Holding each other accountable to our commitments
- Working for the betterment of Cooks of Crocus Hill
- Vision and Mission; working from a holistic approach
- Coaching to enhance strengths, while developing opportunities for personal/professional growth
- Willingness to learn and grow
Pay and Benefits
- $16.00 per hour, plus tips
- 30% discount on retail products, exclusions apply
- Quarterly class audit opportunity
- One coffee/tea per shift to enjoy
This job description represents a summary of the job, not an exhaustive or comprehensive list of all possible responsibilities, tasks, and duties.
Cooks of Crocus Hill provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial, state, or local requirements.
